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Boy did I get ripped off good | ||
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 Language Learning Forum : Language Programs, Books & Tapes |  | |
| Juаn Senior Member Colombia Joined 5346 days ago 727 posts - 1830 votes  Speaks: Spanish* | Message 1 of 19 30 December 2010 at 4:05am | IP Logged | ||
So I ordered the item entitled Linguaphone Czech Language Course (2 Audio Cassettes and Books) [Audio Cassette"> directly from Amazon a few weeks ago. It was the last one in stock too, so I felt really lucky that I had snatched the last copy of the Czech course from the very highly regarded line of Linguaphone courses. I paid 95USD for it. Today I received it and this is what I got:
I could have gotten that Teach Yourself book for some 15USD. I'm really sad I was taken like this, and since I live in Colombia I cannot return the item for a refund as shipping costs from here to the U.S. are prohibitively expensive. With all the good language textbooks I want to buy but can't afford I had to waste my money on this. Feliz día de los inocentes para mí, cortesía de Amazon. 4 persons have voted this message useful | |||
| liddytime Pentaglot Senior Member United States mainlymagyar.wordpre Joined 6230 days ago 693 posts - 1328 votes Speaks: English*, Spanish, Italian, Portuguese, Galician Studies: Hungarian, Vietnamese, Modern Hebrew, Norwegian, Persian, Arabic (Written) | Message 2 of 19 30 December 2010 at 4:16am | IP Logged | ||
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You should still write Amazon directly.
They should refund your money AND shipping. This is clearly false advertising. This is CLEARLY not a Linguaphone course despite the deceptive packaging! For 95 bucks they should hear you out. If not, demand to talk to one of the "higher ups"! 11 persons have voted this message useful | |||
| Chung Diglot Senior Member Joined 7157 days ago 4228 posts - 8259 votes 20 sounds Speaks: English*, French Studies: Polish, Slovak, Uzbek, Turkish, Korean, Finnish | Message 3 of 19 30 December 2010 at 4:26am | IP Logged | ||
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That blows. However I'm curious whether there really is a Czech course from Linguaphone that's similar to the "typical" Linguaphone courses (i.e. usually has a book with at least 6 tapes). If I were in Amazon's place and not knowing anything more, perhaps this is all there is for the Czech "Linguaphone" course, and I wouldn't quite see the false advertising.
1 person has voted this message useful | |||
| Splog Diglot Senior Member Czech Republic anthonylauder.c Joined 5670 days ago 1062 posts - 3263 votes Speaks: English*, Czech Studies: Mandarin | Message 4 of 19 30 December 2010 at 7:50am | IP Logged | ||
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As far as I can tell, this IS the genuine Linguaphone Czech course. Alas, as you see, it
is nothing more than a repackaged teach yourself course. I have no idea what the licensing arrangements were, but Linguaphone did sell this teach yourself Czech course in the mid 1990s. It was not popular - since you could get the same course much cheaper directly as Teach Yourself. You were certainly ripped off on the price - since Linguaphone sold the course in the UK for about half what you paid - but it is not a faked product. 8 persons have voted this message useful | |||
| sabotai Senior Member United States Joined 5883 days ago 391 posts - 489 votes Speaks: English* Studies: German, Japanese, Korean, French | Message 5 of 19 30 December 2010 at 8:34am | IP Logged | ||
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The one time I had to return a product from Amazon, I ordered from a third party (through Amazon). After I sent Amazon an email about being shipped the wrong product, they sent me a link to a shipping label that I printed out and used to ship the product back to Amazon. I didn't have to pay shipping. Not sure if it'll be the same for you since you'd be shipping it from Columbia, but it's worth a shot. Just send them an email about what happened and see what happens.
1 person has voted this message useful | |||
| liddytime Pentaglot Senior Member United States mainlymagyar.wordpre Joined 6230 days ago 693 posts - 1328 votes Speaks: English*, Spanish, Italian, Portuguese, Galician Studies: Hungarian, Vietnamese, Modern Hebrew, Norwegian, Persian, Arabic (Written) | Message 6 of 19 30 December 2010 at 12:29pm | IP Logged | ||
True, maybe not "false" advertising, but a little more "truth in labeling" could have been done on Amazon's part. They should know better than to just call it "Linguaphone" - even the book and tapes call themselves Linguaphone/Teach Yourself. Nevertheless, keep trying with Amazon. They should be able to make things right. 3 persons have voted this message useful | |||
| Juаn Senior Member Colombia Joined 5346 days ago 727 posts - 1830 votes Speaks: Spanish* | Message 7 of 19 30 December 2010 at 7:00pm | IP Logged | ||
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Thanks for all your comments and suggestions!
I think I'm going to have to write this off as a loss and move on. Earlier this month I complained to Amazon after ordering an Assimil book with the picture of Le Latin sans peine but receiving the latest-generation version of the course entitled simply Le Latin (in case anyone cares to know, yes, the new version has been substantially watered down). They refunded me the purchase price and told me to keep the book. If I complain again they might think I am being abusive. I depend on Amazon for my life-support of books so I can't risk having my account terminated, as I know has happened to some North American customers for returning too many items and generally being too demanding. Furthermore, it seems it was Linguaphone who perpetrated this rotten little scam of selling Teach Yourself books packaged in their trademark attache cases for five times their worth. I have the genuine Swedish, Hebrew and Arabic Linguaphone courses and though I haven't actually worked through them they look excellent, but from now on I won't buy another Linguaphone course unless the seller can physically open it and verify it is not one of these impostor repackages. Edited by Juаn on 30 December 2010 at 7:02pm 3 persons have voted this message useful | |||
| liddytime Pentaglot Senior Member United States mainlymagyar.wordpre Joined 6230 days ago 693 posts - 1328 votes Speaks: English*, Spanish, Italian, Portuguese, Galician Studies: Hungarian, Vietnamese, Modern Hebrew, Norwegian, Persian, Arabic (Written) | Message 8 of 19 30 December 2010 at 8:53pm | IP Logged | ||
I'd still let them know! Your concern is totally justified. They sold you a product and you thought that you were getting something completely different. I REALLY don't think you would have your amazon account suspended for bringing this to their attention. They want you back as a repeat customer. 3 persons have voted this message useful |
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