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How to say "Eskalation" in English? | ||
Tags: Meaning of words | English | ||
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 Language Learning Forum : Specific Languages |  | |
| alexraasch Diglot Groupie Germany alexraasch.de Joined 6457 days ago 52 posts - 52 votes  Speaks: German*, EnglishC1 Studies: Spanish, Mandarin | Message 1 of 15 23 June 2009 at 2:33pm | IP Logged |
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I know there's also "escalation" in English but I'm not sure whether it is used in the context of informing and/or referring a problem to one's superior. Rather than expressing that something is getting worse I simply want to say that the problem climbs up the ladder of responsibility. Does one use "escalation" in English as well?
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| Sennin Senior Member Bulgaria Joined 6034 days ago 1457 posts - 1759 votes 5 sounds | Message 2 of 15 23 June 2009 at 2:46pm | IP Logged |
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I don't think so, an escalating problem is one that gets bigger. Passing it to a superior may suggest it will get bigger in the future but the mere act is not called "escalation".
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| alexraasch Diglot Groupie Germany alexraasch.de Joined 6457 days ago 52 posts - 52 votes Speaks: German*, EnglishC1 Studies: Spanish, Mandarin | Message 3 of 15 23 June 2009 at 2:57pm | IP Logged |
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So, do you have any suggestions?
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| Sennin Senior Member Bulgaria Joined 6034 days ago 1457 posts - 1759 votes 5 sounds | Message 4 of 15 23 June 2009 at 3:31pm | IP Logged |
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As far as I know there is no single verb in English for "escalation" in this sense but the expression you used, "Informing a superior", sounds perfectly all right to me (if you can fit it into whatever context you have).
You can write "the high echelons/ranks of the organisation are made aware [of the problem]", if you don't mind it being formal and long. Edited by Sennin on 23 June 2009 at 3:40pm 1 person has voted this message useful | |
| Recht Diglot Senior Member United States Joined 5801 days ago 241 posts - 270 votes Speaks: English*, GermanB1 | Message 5 of 15 23 June 2009 at 4:04pm | IP Logged |
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yes, as far as I can currently remember, there is no verb specifically used for that. you
can "take a problem to the top" or something like that, but no one would understand what you meant if you said you were escalating a problem, in the sense that you meant it. 1 person has voted this message useful | |
| Cainntear Pentaglot Senior Member Scotland linguafrankly.blogsp Joined 6011 days ago 4399 posts - 7687 votes Speaks: Lowland Scots, English*, French, Spanish, Scottish Gaelic Studies: Catalan, Italian, German, Irish, Welsh | Message 6 of 15 23 June 2009 at 5:47pm | IP Logged |
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We use the term "escalate" when we report a problem or an issue to a superior.
I use it in my job (UK, India), and it's referred to in most texts on service management and project management. It's used all round the world: http://staff.uow.edu.au/audit/termsandconcepts/index.html#e (Australia) http://www.sqablogs.com/jstrazzere/46/A+Glossary+of+Testing+ Terms.html (USA) http://www.getclosure.co.za/Glossary/gca15 (South Africa) 1 person has voted this message useful | |
| Sennin Senior Member Bulgaria Joined 6034 days ago 1457 posts - 1759 votes 5 sounds | Message 7 of 15 23 June 2009 at 6:19pm | IP Logged |
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Hmm, very interesting, it seems to be part of the the business jargon.
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| alexraasch Diglot Groupie Germany alexraasch.de Joined 6457 days ago 52 posts - 52 votes Speaks: German*, EnglishC1 Studies: Spanish, Mandarin | Message 8 of 15 23 June 2009 at 8:41pm | IP Logged |
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Thanks for the input, guys. That are really some great resources, Cainntear! Thanks again.
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