michau Tetraglot Groupie Norway lang-8.com/member/49 Joined 6227 days ago 86 posts - 135 votes Speaks: Polish*, English, NorwegianC1, Mandarin Studies: Spanish, Sign Language Studies: Burmese, Toki Pona, Greenlandic
| Message 17 of 19 13 January 2011 at 2:33pm | IP Logged |
I think the lesson here is that we should always check reviews of a particular course in a particular language before buying. The fact that given company's Tagalog course is excellent doesn't imply that that its Swahili course isn't crap (I'm not talking about any concrete courses here).
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WentworthsGal Senior Member United KingdomRegistered users can see my Skype Name Joined 4889 days ago 191 posts - 246 votes Speaks: English* Studies: Swedish, Spanish
| Message 18 of 19 08 July 2011 at 10:00pm | IP Logged |
I agree about contacting them, even if just to let them know about the product so they can avoid future problems arising with disgruntled customers expecting something different. They may even suggest that you send it back to them as a thank you for informing them and allowing them to clarify this on thei site. If they don't then you're in no different a situation than you would be for not telling them. If they do suggest you return it, you'd be better off... :o) Let us now how it goes :o)
Hugs x
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buchstabe Tetraglot Senior Member Germany Joined 4703 days ago 52 posts - 108 votes Speaks: German*, EnglishC2, French, Spanish Studies: Czech, Swedish, Japanese
| Message 19 of 19 01 April 2012 at 12:18am | IP Logged |
I recommend to let the customer service know. Amazon can for example edit the catalog page, which is currently pretty empty and doesn't even have a picture. Maybe it could be added that this is a TYS book with linguapone cassettes.
And as others said above, if you are lucky, the customer service might offer you รก refund without you asking for it, so there is no risk.
Edited by buchstabe on 01 April 2012 at 12:24am
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